FIGHT BACK AGAINST WHATNOT

If you’ve spent time on Whatnot participating in mystery bags, surprise sets, or randomizer-style games, you’re not alone.

For many users, these experiences go beyond normal shopping. You may have found yourself spending money without knowing what you’ll receive, chasing better outcomes, or continuing longer than you originally intended. What starts as entertainment can sometimes turn into something more difficult to control—especially when outcomes are uncertain and the possibility of “winning” keeps you engaged.

Some individuals report losing significant amounts of money. Others describe spending far more time on the app than expected, or making repeated attempts to stop or cut back. In some cases, these experiences may impact finances, relationships, work, or overall well-being.

This site exists to better understand those experiences.

There is currently limited public data on how these types of features affect users over time. We are gathering information directly from individuals to better understand:

• How much people are spending 
• Whether users are experiencing financial losses 
• Whether individuals have tried to stop, reduce usage, or limit spending 
• What methods people have used to try to regain control 
• Whether these experiences have affected mental health, time, or personal relationships 

By collecting this information, we aim to identify patterns and determine how widespread these experiences may be.

If enough individuals report similar experiences, this information may be reviewed to evaluate potential legal options. This could include individual arbitration claims or potential group legal action.

At this stage, the goal is simple: understand the scope and impact.

Your participation helps answer important questions:

• Is this affecting a small number of users—or many? 
• Are there consistent patterns in spending and losses? 
• Are people struggling to stop or reduce their participation? 

This survey may be relevant if you:

• Have spent money on mystery bags, surprise sets, or randomizer-style features 
• Have experienced financial loss or uncertainty from these purchases 
• Have found it difficult to stop, reduce usage, or control spending 
• Have attempted to delete the app, set limits, or otherwise change your behavior 
• Feel these experiences have affected your finances, time, or mental well-being 

Even if you’re unsure, your experience can still be valuable.

In addition to completing the questionnaire, you may choose to share your story in the community forum. Many people find it helpful to hear from others who have gone through similar experiences—whether it’s financial stress, frustration, or simply trying to make sense of what happened.

You’re not required to share publicly, but the option is there if you want it.

Your responses will be reviewed alongside others to identify trends and patterns. If appropriate, the information may be shared with legal professionals to evaluate possible next steps.

If you choose to provide your contact information, you may be contacted for follow-up. This is optional.

• Submitting this form does not create an attorney-client relationship 
• This is not legal advice 
• Participation does not guarantee legal representation or action 
• The purpose of this survey is informational and exploratory 

Please answer honestly and to the best of your ability.

If you believe you’ve been affected by these types of experiences, we encourage you to complete the survey below. Your input helps build a clearer understanding of what’s happening and whether further action may be appropriate.